I accidentally deposited USDC.e or another token. What should I do now?
No worries, your funds are completely safe. You can find instructions on how to recover your tokens and get them back to your main wallet below.
Watch the Loom video guide for a visual walkthrough.
Visit the Profile Page
Go to https://payout.copperx.io/app/profile.
Access the Recovery Modal
Click three times on the icon located to the left of your name. This will open a modal with basic recovery information.
Fill in the Recovery Details
Select Network: Choose either Polygon or Ethereum.
Enter Token Address: Input the contract address of the token you sent by mistake.
Fetch Balance: Once the correct token contract address is entered, your balance will be automatically fetched.
Enter Amount: Specify the amount you want to recover.
Enter Wallet Address: Provide the wallet address where you want the recovered funds to be sent.
Ensure Gas Fees: Make sure you have sufficient gas (MATIC for Polygon) in your wallet to perform the transaction.
That’s it! You’ve successfully recovered your token.
Video Guide
Watch the Loom video guide for a visual walkthrough.
Step-by-Step Instructions
Visit the Profile Page
Go to https://payout.copperx.io/app/profile.
Access the Recovery Modal
Click three times on the icon located to the left of your name. This will open a modal with basic recovery information.
Fill in the Recovery Details
Select Network: Choose either Polygon or Ethereum.
Enter Token Address: Input the contract address of the token you sent by mistake.
Fetch Balance: Once the correct token contract address is entered, your balance will be automatically fetched.
Enter Amount: Specify the amount you want to recover.
Enter Wallet Address: Provide the wallet address where you want the recovered funds to be sent.
Ensure Gas Fees: Make sure you have sufficient gas (MATIC for Polygon) in your wallet to perform the transaction.
That’s it! You’ve successfully recovered your token.
Updated on: 06/09/2024
Thank you!