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How to open an account and submit Your KYB on Copperx

Tarun Mangukiya avatar
Written by Tarun Mangukiya
Updated this week

Help your business get fully onboarded with Copperx by completing our Know Your Business (KYB) process. Follow the steps below to submit all required documentation quickly and accurately at https://payout.copperx.io.


1. Before You Begin

  1. Account Access

    • You must have a registered Copperx account.

    • If you haven’t signed up yet, go to payout.copperx.io/signup and complete basic registration.

  2. Document Scans

    • Prepare clear, color scans or photos (PDF, JPEG, PNG).

    • Ensure each page is legible, with all corners visible.

    • Maximum file size per upload: 10 MB.


2. Required Documents

Document

Details

Incorporation Certificate

Official government‐issued certificate showing company name & registration no.

Articles & Memorandum of Association(AOA / MOA)

Full, signed AOA and MOA documents.

Proof of Registered Address

Utility bill, lease agreement, or bank statement dated within the last 3 months.

List of Directors

Current board member list with full names and appointment dates.

Shareholder Structure

A chart or table outlining share classes and percentage ownership.

KYC of UBO & Major Shareholders

Government‑ID and proof of address (e.g. passport, driver’s license + utility bill) for any individual owning > 10% equity.


3. Step-by-Step Submission Guide

  1. Log In

  2. Access KYB Section

  3. Fill in Company Details

    • Confirm your Legal Company Name, Registration Number, and Registered Address.

    • Review pre‑filled fields for accuracy.

  4. Upload Documents

    • For each required item, click Upload and select the corresponding file.

    • After each upload, verify that the preview is legible.

  5. Add UBO & Shareholder KYCs

    • Click Add Beneficial Owner to enter name, date of birth, nationality, and share percentage.

    • Upload their ID and address proof under the “KYC Documents” section.

    • Repeat for all individuals holding more than 10% equity.

  6. Review & Submit

    • Scroll to the bottom and click Review Submission to confirm all details.

    • If everything looks correct, click Submit for Review.


4. After Submission

  • Acknowledgement Email
    You will receive a confirmation email within minutes.

  • Review Timeline
    Our Compliance Team aims to complete KYB reviews within 24–48 hours.

  • Status Updates
    Check the Compliance dashboard for real‑time status:

    • Pending: Under review

    • Approved: You’re all set to transact


5. Tips for a Smooth KYB Process

  • High‑Quality Scans
    Blurry or cropped documents delay approvals.

  • Consistent Information
    Make sure names, addresses, and company details match exactly across all documents.

  • Timely Updates
    If your company details change (e.g., new director), re‑submit updated docs promptly.


6. Still Need Help?

If you have questions or run into any issues while submitting your KYB:

We’re here to help you get onboarded swiftly so you can start sending and receiving funds globally with Copperx!

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