Help your business get fully onboarded with Copperx by completing our Know Your Business (KYB) process. Follow the steps below to submit all required documentation quickly and accurately at https://payout.copperx.io.
1. Before You Begin
Account Access
You must have a registered Copperx account.
If you haven’t signed up yet, go to payout.copperx.io/signup and complete basic registration.
Document Scans
Prepare clear, color scans or photos (PDF, JPEG, PNG).
Ensure each page is legible, with all corners visible.
Maximum file size per upload: 10 MB.
2. Required Documents
Document | Details |
Incorporation Certificate | Official government‐issued certificate showing company name & registration no. |
Articles & Memorandum of Association(AOA / MOA) | Full, signed AOA and MOA documents. |
Proof of Registered Address | Utility bill, lease agreement, or bank statement dated within the last 3 months. |
List of Directors | Current board member list with full names and appointment dates. |
Shareholder Structure | A chart or table outlining share classes and percentage ownership. |
KYC of UBO & Major Shareholders | Government‑ID and proof of address (e.g. passport, driver’s license + utility bill) for any individual owning > 10% equity. |
3. Step-by-Step Submission Guide
Log In
Navigate to payout.copperx.io and click Sign In.
Enter your email and OTP for login.
Access KYB Section
Fill in Company Details
Confirm your Legal Company Name, Registration Number, and Registered Address.
Review pre‑filled fields for accuracy.
Upload Documents
For each required item, click Upload and select the corresponding file.
After each upload, verify that the preview is legible.
Add UBO & Shareholder KYCs
Click Add Beneficial Owner to enter name, date of birth, nationality, and share percentage.
Upload their ID and address proof under the “KYC Documents” section.
Repeat for all individuals holding more than 10% equity.
Review & Submit
Scroll to the bottom and click Review Submission to confirm all details.
If everything looks correct, click Submit for Review.
4. After Submission
Acknowledgement Email
You will receive a confirmation email within minutes.Review Timeline
Our Compliance Team aims to complete KYB reviews within 24–48 hours.Status Updates
Check the Compliance dashboard for real‑time status:Pending: Under review
Approved: You’re all set to transact
5. Tips for a Smooth KYB Process
High‑Quality Scans
Blurry or cropped documents delay approvals.Consistent Information
Make sure names, addresses, and company details match exactly across all documents.Timely Updates
If your company details change (e.g., new director), re‑submit updated docs promptly.
6. Still Need Help?
If you have questions or run into any issues while submitting your KYB:
Live Chat: Click the chat icon at the bottom right of payout.copperx.io
Email: [email protected]
WhatsApp: +971547490499 (24/7 support)
Telegram: https://t.me/copperxsupportbot
We’re here to help you get onboarded swiftly so you can start sending and receiving funds globally with Copperx!