Complete your Know Your Business (KYB) verification to get your Kosh account fully set up and ready to transact. Follow the steps below to submit your documents accurately at payout.copperx.io.
Before you begin
You must have a registered Kosh business account. If you haven't signed up yet, go to payout.copperx.io and complete basic registration
Prepare clear, colour scans or photos of all documents (PDF, JPEG, or PNG)
Make sure each document is legible with all corners visible
Maximum file size per upload: 10 MB
What to expect during the onboarding process
Your KYB onboarding happens across two stages:
Stage 1 — Initial business details
When you first open your account, you will be asked to submit basic details about your business including your company name, company description, incorporation number, tax identification number, and website. These details go through an initial verification before you can proceed to the full KYB step.
Stage 2 — KYB document submission
Once your initial details are verified, you will proceed to the full KYB process where you will upload your business documents and complete UBO (Ultimate Beneficial Owner) verification.
Documents you will need
The following are the core documents required. Exact document names may vary by jurisdiction — submit the equivalent document from your country that serves the same purpose.
Document | What it confirms |
Certificate of Incorporation | That your company is legally registered |
Shareholder Structure document | The ownership breakdown of your company — this could be a shareholders register, AOA, MOA, or equivalent document that clearly shows who owns what percentage of the company |
Company Structure document | How your company is organised — articles of association, memorandum of association, or equivalent |
Proof of Registered Business Address | Utility bill, lease agreement, or bank statement — not older than 3 months |
KYC of UBOs and major shareholders | Government-issued ID, proof of address, and liveness verification for any individual owning 20% or more equity in the company |
Proof of nature of business | Confirms active operations — invoices issued to clients or service agreements with vendors or customers |
UBO verification
During the KYB process you will be required to declare all Ultimate Beneficial Owners — individuals who own 20% or more ownership in the company. For each UBO you will need to provide (collecting during the UBO KYC process):
National ID or passport
Proof of address
Liveness check (real-time selfie verification)
Submission steps
Log in at payout.copperx.io using your email and OTP
Fill in your initial business details — company name, description, incorporation number, tax identification number, and website
Once your initial details are verified, navigate to the KYB section from your dashboard
Upload each required document — after each upload, verify that the preview is legible
Add your UBO details — for each individual owning 20% or more equity, enter their name, date of birth, nationality, and share percentage, and complete their KYC verification
Once all documents and UBO details are submitted, click Review Submission to confirm everything looks correct
Click Submit for Review
After submission
You will receive a confirmation email shortly after submitting.
Once all required documents and details have been correctly collected by our team, your KYB review typically takes 2–3 business days. Please note that this timeline begins only after all correct documentation has been received. If our team reaches out requesting additional or corrected documents, the review clock starts from the point all outstanding items are resolved.
You can check your status at any time from your dashboard.
Tips for a smooth KYB process
Document quality — blurry or cropped documents are the most common cause of delays
Consistency — make sure names, addresses, and company details match exactly across all documents
Respond promptly — if our team reaches out for additional information, responding quickly will help avoid delays to your approval timeline
Need help?
Contact us at [email protected] and our team will assist you.
KYB requirements may vary depending on your business type, jurisdiction, and transaction profile. Our compliance team may request additional documents at any stage of the review process.